BuyChina – A Polished Taobao Agent with a Great English Ordering System
It has been a long time since Taobao Field Guide has endorsed a Taobao Agent. There are a lot of players in this game, and very few stand out as special.
Until we met BuyChina. This service impressed us instantly. They have a very polished shopping platform that actually makes shopping on Taobao fun for non-Chinese speakers. And they have great customer service to help seal the deal.
One of the best online ordering systems we have ever seen
We have seen many Taobao Agents implement ordering systems that seem difficult or confusing. BuyChina has the only ordering system that has impressed us.
They have developed a robust system that shows you all the information you might want – prices, timelines and options – laid out clearly in English. It is the best implementation of an English-language Taobao system we have ever seen, and it makes shopping fun again.
You can either search for your product through the BuyChina website, or paste in the URL of the item you want. It just works, and it works great.
The BuyChina ordering system is clean and impressive
Easy pricing and payment
Ordering is extremely easy, polished and straightforward – BuyChina takes all the guesswork out of pricing your products and shipping. Forget the complex formulas and percentages – the ordering system tells you instantly the cost of the product, the total cost of the order with shipping, and even the discounts you can expect if you order multiple units.
They have thought of everything – they even have free shipping options if your order meets certain cost/weight criteria. They accept credit cards and other forms of payment, and all transactions are protected by VeriSign so you can feel confident that your transactions are secure.
Excellent Customer Service
In the past, we have seen Taobao Agents use complex order systems as a replacement for customer service attention. We are happy to say that’s not the case with BuyChina. They have live chat customer service that was cheerful and informative when I checked in. They also have a great FAQ and you can email them questions too.