Where’s your stuff? Has the Seller shipped it? Did you forget to pay? Check it out here.

If you need to handle some business, this is where it happens. Let’s see what you can do here.

Optional good housekeeping for after you receive your package.

Never got the goods? Don’t stress. Your money is safe in Taobao escrow. Here’s how to reclaim it.

Unsatisfied with the product? Don’t fret. Most Sellers will work with you for a refund or other compromise. And Taobao customer service is a willing intermediary if needed.

If you followed our Getting Started guide, this is not necessary. But if, for whatever reason, you need to sign up for Alipay manually, here’s how you go about that.

Besides the obvious measures of avoiding ‘too-good-to-be-true’ deals, there are several things you can do to avoid buying fake stuff on Taobao.

The future is here! The machines can translate for us. We are one world! Here is a short list of some useful tools.

This is a post made to report unethical behaviors of a Taobao seller. It’s for users who already got the refund but still find it necissary to ask Taobao to punish the seller, to give the world justice! =D

This could be useful if you need to send someone some money.