Comments on: The Purchase Process – a Closer Look

By: Vivian

Vivian — Tue, 25 Oct 2011 14:50:47 +0000

If I choose for the delivery man to appear at my doorstep, do I have to pay in Yuan or my country’s currency?

By: TJ

TJ — Mon, 10 Oct 2011 05:54:01 +0000

Hi, I have questions about the payment method on taobao. Is the payment only can get through local CHINA credit card ? can I use my international visa/ mastercard ? or is there anyway that I can pay with paypal ?

Do we have to register to continue on the payment method ?

If we are using regular mail (send to CHINA), will they indicate which post office they send to ? and can we arrange with the post office to locate the items to the nearest where we live ?

thank you.

By: Marina

Marina — Sun, 03 Jul 2011 10:34:10 +0000

Hi i Though EMS was faster and i clicked is there anyway to change it to kuai delivery?

By: ken

ken — Sun, 14 Nov 2010 06:45:41 +0000

There’s a new button beside “buy it now” button, what’s that? Is there any taobao agent to send goods to China?

By: Anna

Anna — Sat, 13 Nov 2010 05:52:23 +0000

Hi,

I have some questions about the shipping, if I chose regular mail how long does it take and how do I know when to get my order, do I get a mail or something that it has arrived at the postoffide?

And a friend told me that I need to tell the seller that I paid my order, is this necessary?

By: The Field Guide

The Field Guide — Sun, 05 Sep 2010 12:09:28 +0000

淘江湖 is the Taobao social network. For us foreigners, it is not worth the effort, nor are the points. (Unless you are really keen on winning yourself a knickknack.) Safe to ignore!

By: LoriAnn

LoriAnn — Sun, 15 Aug 2010 10:56:48 +0000

Do you know anything about “淘江湖”? I’ve been using taobao for several purchases over the last few weeks. I went to leave feedback for someone today and was rewarded “淘金币”. It wants me to sign-up at http://qz.jianghu.taobao.com in order to redeem the points (and spend them on gifts, I think it says?) but I can’t read the whole terms of service (available at http://www.taobao.com/go/rgn/taojianghu/agreement20100105.htm) and don’t want to agree to something I don’t understand.

By: laobanniang

laobanniang — Thu, 29 Jul 2010 01:08:27 +0000

Yeah, it happens. Sometimes the sellers aren’t sure about how much it costs to ship his/her item, especially among new sellers. But I think this is only acceptable when if s/he had already stated in the product description that the shipping fee might not be the same as it’s listed, and buyer have to inquire first before ordering.

By: my_city

my_city — Wed, 28 Jul 2010 02:12:17 +0000

Hi, there have been a few times when I’ve ordered something and the seller has contacted me to say the shipping cost listed is not enough to send to me. Since I’ve usually already paid, they ask me to pick something else from their store to purchase without paying, then they adjust the price of that item to equal however much more they need for shipping, then I pay when the adjustment has been made. It sounded legit, but I just wanted to check and make sure I’m not getting ripped off! Has anyone else had this experience?

By: laobanniang

laobanniang — Wed, 30 Jun 2010 05:42:24 +0000

Hi Miel, Could the seller mean your account is not user identity certified?