then it ask me to If you already have a PayPal account
Please fill in the form below you, “PayPal account” to set the login account name (you are logged Email address or phone number) and password:

I type in my alipay account which is same as taobao but it say that there is no account.

what happen? Do I need binding them?

So, my account has been frozen and I’m required to activate real-name authentication to unfreeze it. I’m not willing to do this at this stage as I’ve just changed job and don’t know anyone local THAT well.
I have two Q’s – 1 What did it mean when it said I’d exceeded my spend limit for the year? It said 500kuai, but that can’t be right, maybe 5000kuai? 2 -It said my account would be re-activated after a thawing period – any idea how long this process takes? 6 months? I’m willing to wait as I have quite good buyer credit/status which I think helps with seller’s attitudes.

Might be useful for others – I top up my account via the post office. When my account froze I thought I was out of money so I topped up again. But that left me with 1400 kuai on my account that I couldn’t spend. Just for fun I tried to pay my electricity bill and it worked. So despite NOT being able to buy stuff you CAN still top up the account and pay utilities.

I’ve previously purchased from Taobao, although its been a few months since my last purchase. I just recharged my account from a post office Wang Hui E.

I picked out something to purchase and get all the way to the payment screen. The payment screen shows the current amount deposited into my alipay account, the cost of the product i wish to purchase and a field to enter my password. However, when I try to enter my alipay password, it comes up saying “支付密码错误，请重新输入” meaning I entered my password incorrectly.

I’m not sure if this is related, but I forgot my taobao password and had to get a password reset. This was done successfully (obviously if i can login to tao bao). I also go directly to alipay.com and am able to login to my account there using my taobao email address and password.

I’m not sure why its not accepting my password on cashier.alipay.com during the taobao checkout process. I’ve tried to click on “找回支付密码” to retrieve my password. When I do so, clicking on the “淘宝会员” or Taobao Member, i’m able to successfully login to my account with taobao username and password.

Just to make sure something wasn’t up, I went ahead and clicked on “忘记密码?” to recover my password. During this process of entering my username (email) it indicates that I haven’t activated my email. No problem, I tell it to send me a confirmation email. When this email arrives it says:

亲爱的会员：XXXXXX@gmail.com 您好！

恭喜恭喜！您已在淘宝网免费获得一个支付宝账户：

1. 登录密码：与您注册淘宝账户时设置的密码一致
2. 支付密码：与您注册淘宝账户时设置的密码一致

This leads me to believe that my taobao account and alipay account are still active, and that its been succesfully confirmed.

In fact, I can go to alipay and login to my alipay account and see pending transactions. If i try to go to one of these transactions and click on the payment buttons, “付款” it takes me to the taobao/alipay screen with the total funds in account, the cost of the product that i wish to purchase and the normal space to enter my password. And of course the password isn’t accepted.

I’ve tried using Firefox and IE on a windows machine.

What’s going on here? Am I missing something