Alipay – Paying and Other Transactions
Let’s do some business
If you need to handle some business, this is where it happens. Let’s see what you can do here.
Pay for Your Order 付款
This will release funds to a Taobao escrow account, and the buyer will be informed that they should ship your order. This wll take you to the Pay for Your Order Screen.
Confirm that You Received the Order 确认收货
Click this only when the goods are acceptable, and you consent to release the money from the escrow to the Seller. Here is our guide to what to do when you receive your package.
Apply for a refund 退款
Click this one if you want to begin the refund process, to recover money from the Taobao escrow account, with a reason for the refund. See our guides to refunds before and after the product is shipped.
View detailed order and product info 查看
This is most useful for finding a previous order if you want to go back and buy more.
Got questions? Let me know in the comments.