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Alipay – Paying and Other Transactions

alipay order actions Alipay Paying and Other Transactions taobao international

Let’s do some business

If you need to handle some business, this is where it happens. Let’s see what you can do here.

Pay for Your Order 付款

This will release funds to a Taobao escrow account, and the buyer will be informed that they should ship your order. This wll take you to the Pay for Your Order Screen.

Confirm that You Received the Order 确认收货

Click this only when the goods are acceptable, and you consent to release the money from the escrow to the Seller. Here is our guide to what to do when you receive your package.

Apply for a refund 退款

Click this one if you want to begin the refund process, to recover money from the Taobao escrow account, with a reason for the refund. See our guides to refunds before and after the product is shipped.

View detailed order and product info 查看

This is most useful for finding a previous order if you want to go back and buy more.

Got questions? Let me know in the comments. 

 

Back to the Alipay Control Panel Guide

Back to how to read your Alipay Order Status

2 Comments »

  • LoriAnn said:

    Any idea how to get the discounts there are always fields for? I found this today but don’t understand all the details: http://promotion.taobao.com/coupon/got_bonus.htm

    # 30 July 2010 at 2:53 pm
  • Nade said:

    Hi! Please help me to solve my problem with paying my orders on Taobao via Alipay. I am not from China, have no Chinese bank card. I have international Master credit card.
    I collected items from different sellers on my shopping card, entered the payment page, then to payment method page – international master card. I tried to fill form with card holder information in English and in Chinese, but the system does not accept it. The error massage is: “Sorry, your personal information did not pass Alipay security verification, please make sure your personal information complete and accurate”.
    Can you please give recommendations about filling form for making payment via international master/visa credit card?
    The default address and card billing address are different, should they be the same? How can I write cardholder Name, Surname and billing address if on the card they are written in English and as I can understand the form should be filled in Chinese?
    Thank you!

    # 16 March 2012 at 10:01 pm

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